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Transparency, sustainability, fairness: our core values

Transparency, sustainability, fairness: our core values

We often hear our friends and family grumbling about hidden costs, inflated prices, or not knowing where or how a product was made. We’ve all heard the reports of child labour in far-away places or production methods that are harmful to the environment, and often, we are being charged much more for our purchases than the true cost. At clothPROJECT, we are working to stop this kind of exploitation and to set an example in retail in respecting the environment. We pride ourselves on our transparency, so you will always know everything about your clothPROJECT cotton crew-neck t-shirt: where it is made and how, and how much it actually costs us and what we charge compared to similar products on the market. Our core values are transparency: to make sure you know what you are getting when you purchase a clothPROJECT tee; sustainability: to source and process your tees in a way that’s safe for the environment; and fairness: to pay a fair price to our manufacturers and charge a fair price to you, our customers. Here are some examples of how we are implementing these ideas:

Our stores

As we are only online, we eliminate brick-and-mortar expenses and save energy. We also pass these savings on to you. We are so confident of the quality of our 100% sustainable cotton tees that we offer a 60-day return policy, which means you can be confident too, plus you can try the garment in the comfort of your own home. 

Packaging

We use trendy, sustainable packaging. Your order will arrive in a special clothPROJECT envelope crafted from recycled card. It looks stylish enough for a gift, and it’s sturdy enough to ensure your tee arrives in perfect condition. We believe we’ve found the perfect combination of classy but sustainable wrapping that reduces waste and allows us to cut unnecessary additional costs to you. Plus, the envelopes are a convenient size that will fit through your letterbox, so no need to be at home for delivery.

Delivery

As part of our transparent pricing, clothPROJECT offers free standard delivery on all orders within the UK. We also offer a next-day delivery for £1 - exactly how much it costs for us to post it. As for European deliveries, we charge £2.50 but offer free delivery on orders over £50.

Where do we make your tee?

As part of our transparency efforts, we want you to know who are partners are. We work with just one factory in Braga, northern Portugal. Meam Style employees benefit from EU regulations to make sure working conditions are fair. clothPROJECT management maintain close links with the factory to foster trusting relationships and quality products. Learn more about our factory here

What materials do we use?

We insist on sustainable cotton and dyes that are not harmful to the environment. Materials for your tee shirt are ethically sourced from within Europe and meet stringent EU guidelines.

If you have any questions or comments about our values, please contact us store@clothproject.com. We’d love to have your feedback. You can also order your crew-neck tee here. Our new women’s range is also proving to be a great success, so don’t miss out on treating yourself, or the lady in your life!

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